Meet Our Team

Our content is written, reviewed, and fact-checked by professionals with decades of hands-on experience in payment processing, financial security, and restaurant finance.

The People Behind the Content

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Sarah Mitchell
Head of Content

Sarah brings over 10 years of experience covering restaurant technology. Before joining the editorial team, she managed a 200-seat family restaurant in Austin, TX, where she negotiated payment processing contracts and oversaw the transition to contactless terminals. She writes about terminal selection, processing rate optimization, and how restaurant operators can reduce fees while improving the guest payment experience.

Articles by Sarah →
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David Chen
Restaurant Technology Advisor

David has spent 15+ years consulting for restaurant chains across North America on POS system selection, payment processing infrastructure, and terminal procurement. His expertise spans processing rate negotiation, PCI compliance planning, and contactless payment rollouts. He advises our editorial team on technical accuracy and industry trends, ensuring every guide reflects current best practices in restaurant payment technology.

Articles by David →
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Maria Rodriguez
Technical Editor

Maria brings a background in food service technology and technical communications to her editing role. She ensures every article is accurate, clearly written, and actionable for restaurant operators of all technical levels. She previously worked as a product specialist for a leading payment terminal manufacturer and holds a degree in communications from UCLA. Her attention to detail keeps our payment processing content trustworthy and current.

Articles by Maria →

Our Editorial Process

1

Research

Every article starts with primary research, processing rate analysis, and hands-on terminal testing when applicable.

2

Expert Writing

Content is drafted by writers with direct payment industry experience, ensuring practical, real-world guidance.

3

Compliance Review

Our PCI compliance specialist reviews every piece for security accuracy and regulatory alignment.

4

Regular Updates

Articles are reviewed quarterly and updated to reflect new terminals, rate changes, and compliance requirements.

Contact Our Team

Get in Touch

Have a question about our content, want to suggest a topic, or interested in the KwickOS platform? We would love to hear from you.